General Info

Event Info

Venue doors open at 5pm. Music starts at 5pm. Curfew is 11pm. All times subject to change.
No ins/outs.
This event is 18+
- You must be 18 years or older on the day of the event in order to gain admission. A valid government-issued photo ID is required for entry. Expired ID or CA DMV Wallet/Mobile Driver’s license will not be accepted for entry. No one under the age of 18 will be allowed entry into the event, even if accompanied by an individual 18 years of age or older.
VIP is 21+ only
- You must be 21 years or older on the day of the event in order to gain admission with a VIP pass. A valid government-issued photo ID is required for entry. Expired ID or CA DMV Wallet/Mobile Driver’s license will not be accepted for entry. No one under the age of 21 will be allowed VIP entry into the event, even if accompanied by an individual 21 years of age or older.
Show will take place rain or shine.
Line-ups, set times, and venue are subject to change without notice.
There is no event parking available. Please check back closer to the event for more options.
All sales are final. No refunds, exchanges or cancellations.
The box office is located on the west side of the park just north of the “Cargo Shack” Restaurant. Check back closer to the event for box office hours.

Cashless

We are a cashless event. Accepted credit card payments include any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB or Union Pay logo. Accepted contactless payments include Apple Pay, Android Pay, Samsung Pay, Google Wallet and contactless cards.

Arriving with cash, don’t have a bank account, or lose your credit card? We’ve got you covered! Locations where you can convert cash to a pre-paid Visa card will be available.

Clear Bag Policy

Getting Here

ADDRESS
1245 N Spring St.
Los Angeles, CA 90012

We strongly encourage you to Go Metro and take the A Line to Chinatown Station. The concert is only a 2 minute walk away. Plan your trip using the Trip Planner below or call 323.GO.METRO (323.466.3876).

PUBLIC TRANSPORTATION
The Metro A Line Chinatown Station is a short stroll from Los Angeles State Historic Park. The A Line runs from Azusa to Long Beach and can be easily accessed by connecting at 7th St/Metro Center in downtown Los Angeles to the Metro B/D Lines. E Line riders can transfer to the A Line at the following stations: Little Tokyo/Arts District, Historic Broadway, Grand Av Arts/Bunker Hill, 7th St/Metro Center and Pico Station. Find the nearest stop near you on metro.net.

Purchase a $3.50 round-trip fare at the beginning of your trip to avoid lines when the event is over.

Metro offers several convenient parking lots at the following stations (fees and availability may vary). Find out more information here.

RIDESHARE
Designated rideshare/loading/unloading zones will be located near the main entrance.

Guests with disabilities may be dropped off and picked up near the main entrance off North Spring Street between College Street & Alpine Street. From there, head NE along Spring St towards the park entrance.

PARKING
There is no designated event parking and there is no parking onsite. There is very limited public accessible parking available near the festival on a first-come, first-served basis to vehicles displaying a state-issued handicapped plate or placard. Be sure to look ahead at open parking lots in the area. Once this limited parking is full, free street parking and paid private lots are available nearby, however, public transportation and rideshare options are strongly encouraged.

FAQ

Expand All

Is the event all ages?

18+. You must be 18 years or older on the day of the event in order to gain admission. A valid government-issued photo ID is required for entry. Expired ID or CA DMV Wallet/Mobile Driver’s license will not be accepted for entry.

No one under the age of 18 will be allowed entry into the event, even if accompanied by an individual 18 years of age or older.
What time does the event start/end?

Venue doors open at 5:00 PM
Curfew 11:00 PM
Where do I park for this event?

There is no designed event parking and there is no parking onsite.
Do you have a lost and found?

Yes! Please check back closer to event dates.
Will there be vegetarian and/or vegan food options available at the event?

Yes.
Are credit cards accepted? What about debit? Cash?

We are a cashless event. Be ready to make any purchases with Apple Pay, Android Pay, Samsung Pay, Google Wallet and contactless cards.
Will there be medical services on site?

Yes. Medical locations will be clearly visible at the show and marked on the event map(s).
What is considered a professional camera? What cameras are OK?

Professional cameras such as DSLRs, bridge cameras or any devices with detachable lenses are not allowed.

Cameras can be refused at security discretion upon entry.

Non-Professional cameras such as film photo cameras (analog photography), disposable, point-and-shoot, cell phones or polaroids are OK.
Will there be free water refill stations?

Yes!
Will there be all-gender restrooms?

Yes! All-gender restrooms will be available and may be used by any person regardless of gender identity or expression.
Can I bring a sign or totem?

No signs are allowed. This includes all handheld signs or signs and items attached to poles or pool noodles or apparatus used to display anything above the head. All instances will be subject to surrender and not returned.
Can I pass out flyers or promote at the event inside or outside the venue?

No. Any sort of unapproved promotion is not allowed.
Will you be posting set times in advance?

No. We encourage you to arrive early to avoid traffic, long entry lines and to not miss any of the great sets.
How will Covid-19 affect this event?

Please review our Health & Safety info.
Can I bring in my medical prescription?

All medical prescriptions must be in their original containers with labels that match the holder’s legal ID. At the entrance gates, please ask a festival staff member to be connected with a medical team member.
Will there be a designated breast pumping area?

Need a place to pump? We got you covered! B.Y.O.P (Bring Your Own Pump) to select medical tents. We’ll provide power for electric pumps as well as washing stations (non-potable water) with soap and sanitizing wipes. We are unable to provide refrigeration but you may bring a cooler or bag that is soft-bodied, 11.5 x 6.5 x 8.5” or smaller, empty of any contents other than your pump, cold packs and empty bottles. No metal or glass bottles permitted.
Can I bring naloxone into the event?

Yes, Naloxone is permitted for personal use.
Box office info - address, hours open

Venue address:
1245 N. Spring St
Los Angeles, CA 90012

Box Office Location:
The box office is located on the west side of the park just north of the “Cargo Shack” Restaurant.

For ticket assistance at the box office, guests must have a valid photo ID, your order number and the credit card used to place your order.

What Can I Bring?

This event reserves the right, in its sole discretion, to amend the list of acceptable or prohibited items at any time.

Allowed Items

Bags (see Updated Bag Policy)
Bandaids
Binoculars
Blankets / Towels (50” x 70“ or smaller)
Breast Pump (Manual, Battery Operated, Or Powered Devices)
- Breast Milk storage canister (metal/plastic ok)
- Stored Breastmilk or Formula
Cameras (Non-Pro Digital, Disposable, Polaroid and Film)
Chapstick / Lip Balm
Dancing Shoes
Ear Plugs
Eye Drops / Contact Lens Solution
Face Masks (PPE, non-costume)
Face Paint
Clear Fanny Packs and Hip Bags (see Updated Bag Policy)
GoPros (No Poles/Extenders)
Gum / Mints (sealed packs)
Hand Sanitizer
Handheld fans (battery-operated + folding fans)
Hats
Hydration packets (Electrolyte packets / Liquid I.V.)
Inhalers
Lighters
Makeup
Mobile Phone Chargers
Parasols
Poster Tubes (cardboard only)
Prescription Medication (Name On Medication Must Correlate With Person’s Drivers License or other appropriate state identification)
Face Masks
Strollers (For infants and toddlers ONLY)
Sunblock / Sunscreen (Non-Aerosol)
Sunglasses
Towels (small-medium size)
Water Bottles (Empty, Plastic, 64oz or less, No metal, glass, aluminum, steel)
Water Misters (Plastic, Personal size ONLY, Empty)

Prohibited Items

In addition to the list below, any item deemed inappropriate by festival personnel will not be allowed into the venue/festival and must be either returned to your vehicle or disposed (as appropriate).

Advanced First Aid Kits* (including, but not limited to, hemostatic gauze or powder, tourniquets, compression bandages, decompression needles, or chest seals)
Aerosol Products (Including Sunscreen)
Air Horns
Animals / Pets (Service Animals ONLY, see Accessibility page)
Audio Recording Devices
Balloons / Balls / Inflatable Balls / Frisbees
Bicycles, Skates, Scooters or Skateboards
Body Armor
Chains or Chain Wallets
Chairs
Coolers
Drones or Remote Control Aircraft, Cars or Toys
Flammables (Fireworks, Explosives, Sky Lanterns, Road Flares, etc)
Flags / Totems / Kites
Flashlights
Flyers / Samples / Giveaways or Promotional Items
Glass or Metal Bottles or Containers
Glow Sticks / Light Sticks / Laser Pointers or LED Gloves
Hammocks
High Visibility Vests
Hula Hoops or Flow Toys
Illegal Drugs or Drug Paraphernalia
Instruments
IV Bags or Supplies
Markers / Spray Paint / Paint Pens
Massagers
Outside Food or Beverage
Non-Personal Protective Equipment (e.g., costume)
PCs / Laptops / Tablets / IT Equipment
Personal Vehicles - Bicycles / scooters, electric scooters / skateboards / hoverboards, segways / golf carts / self-balanced wheels / horses, etc.
- Personal mobility devices for Accessibility (ADA) guests ONLY (see Accessibility page)
Professional Cameras
Selfie Sticks, Tripods
Smelling Salts*
Stuffed Animals
Tailgating
Tents / Tarps or Sleeping Bags
Toy Guns / Water Guns or Sling Shots
Umbrellas
Video Cameras
Wagons / Wheeled Carts
Walkie Talkies
Weapons (Guns, Knives, Ammunition, Pepper Spray, Mace, etc. including off-duty law enforcement or concealed carry permits)

* In the event of a medical emergency, please go to a medical tent or find a festival staff member with a radio.

Contact Us

AXS ORDER SUPPORT

https://support.axs.com/ Hours: Mon - Fri 8am-10pm, Sat & Sun 12pm-10pm CST
Live chat available!

GENERAL INQUIRIES

For general inquiries, please email concerts@goldenvoice.com. Please include your order number in your correspondence and note the name and date of the event your inquiry is related to.

ACCESSIBILITY / ADA INQUIRIES

Check back later.

PRESS/MEDIA

Email us here for all other Press/Media inquiries.